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Support Help and FAQs

Guidance on using Chainguard’s help center, submitting requests, and managing your support experience.

Chainguard Libraries

  • How to check if a NPM package is malware blocked (what are the behaviours)
  • Resolving 0% coverage from chainctl libraries verify
  • Understanding upstream fallback and 404s in Chainguard Libraries
  • Configure a repository manager for Chainguard Libraries
  • Using Dependabot and Renovate with Chainguard Libraries

Chainguard Containers - Images

  • Resolve "unable to find user nonroot"
  • Install apk packages behind a proxy or with a custom CA
  • Why your scanner still shows a CVE Chainguard has fixed
  • Find which of your images have critical CVEs
  • Consuming Chainguard vulnerability feeds (OSV and OpenVEX)
  • Verify Chainguard image signatures with cosign
See all 11 articles

Using the Support Portal

  • Where to Find Knowledge Articles in the New Support Portal

Account and Access

  • Retrieve audit logs and organization activity
  • Find your organization ID, name, and group ID
  • Understanding 401 and 403 errors when pulling
  • Troubleshooting chainctl login
  • Automating pull token rotation
  • Authenticate with the Chainguard API or an SDK
See all 9 articles
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